What we take on
Most clients start with whatever is broken this week, then decide if they want ongoing support. Microsoft 365 and Google Workspace both get real admin work. Security, networking, AI, and scoped projects sit next to that.
Day to day
Keep people working. Help desk, devices, and the vendors that keep interrupting you.
Good fit: no in-house IT, tired of chasing vendors, want a known person on the other end.
- Managed IT
- Help desk, devices, patching, backups, and vendor coordination.
- Security
- MFA, endpoint protection, email authentication, and policies people will follow.
- Networking
- Office Wi-Fi, firewalls, VPN, and hybrid connectivity. Onsite in St. Louis when needed.
Cloud, email, and AI
Projects and ongoing admin. Microsoft 365 and Google Workspace both get real work.
Good fit: migrations, tenant cleanup, mail that lands in spam, or a first real AI workflow.
- Microsoft 365
- Exchange, Teams, SharePoint, Entra ID, and cleanup of a messy tenant.
- Google Workspace
- Gmail, Drive, Meet, migrations, and DNS so mail delivers.
- AI Consulting
- Practical workflows in Copilot, Gemini, or another fit tool, not slide decks.
Professional services
Projects, advisory time, and personal tech help when you do not need a full managed-IT retainer.
Good fit: one clear project, a second set of eyes, or leadership-level advice a few hours a month.
- One-off projects
- Migrations, cleanups, office moves, new Wi‑Fi or firewall builds, and other scoped work with a clear finish line.
- Consulting hours
- Buy time for architecture reviews, vendor selection, documentation, or a second set of eyes on a sticky problem.
- vCIO-style advisory
- Roadmap, budget, vendor decisions, and a few hours a month of leadership-level advice without hiring a full-time IT executive.
- Personal technical support
- New computers, Wi‑Fi, email setup, and device transfers. We take these case by case when schedule and fit allow.
Not sure where to start?
Email help@leveluptech.org and say what’s going on in plain language. You do not need the right product name. We will tell you if it is a one-off fix, a project, or a managed-IT conversation.
Common situations
- Mail landing in spam after a domain or vendor change
- Inherited IT with no docs and leftover admin accounts
- Microsoft 365 ↔ Google Workspace migration or coexistence
- Wi‑Fi, firewall, or VPN that never quite settled
- A scoped project or a few consulting hours instead of a retainer
- Personal tech that needs a steady hand